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Loose parts
Hi Larry I took the mouthpiece off for the first time, and the nut and filter fell out. After about an hour, I found the nut but no filter. I inserted a porcelain filter and tightened up the nut. Worked great for one session. went to reload, everything fell out again. lost everything this time. Something must be stripped. Help Jules
Planet Of The Vapes
Hey Jules, Larry here. We are working on service together as we speak. We'll get you squared here. Talk to you in a bit, Larry
Nope
The description of the vape I purchased this for didn't mention that it already included a cap. The vape itself turned out to be defective. Overall, not impressed.
Planet Of The Vapes
Hi Mike, I see that we already issued you a full refund. I am so sorry that this happened. Please know that we stand behind everything that we offer for sale. The very last thing that we want is for you to have purchased a vaporizer from us that you are not happy with. With best regards, and please stay safe out there, Larry